Privacy policy

At Sneakerbaas, the privacy of our website users is of extreme importance. The Privacy Policy explains the manner in which Sneakerbaas collects, uses, maintains, and discloses information collected from users.

COLLECTION

Personal Identification Information
We may collect personally identifiable information (“PII”) from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to our newsletter, request customer service, or send us a communication.  We may also use PII in connection with other activities, services, features, or resources we make available on our website. Users may be asked for, as appropriate, specific PII  such as their name, email address, mailing addresses, phone numbers, and credit card/payment information. Please know that while you will always have the right to withhold PII, your refusal to supply PII when requested  may prevent you from engaging in certain website-related activities.

We collect some PI automatically.  When you use our website, we will collect certain information that your browser on your Internet access device sends to us (such as your browser type and version), your device’s Internet protocol address, your location (if you have enabled the geolocation settings on your device), your operating system, and statistics about how you use our website’s services.

Non-Personal Identification Information
We may collect non-personally identifiable information (“non-PII”) about users automatically whenever they interact with our website. For example, such  non-PII may include your web browser's name and version, your internet access device’s internet protocol address, your location (if you have enabled the geolocation settings on your device), your operating system, and information about how you use our website’s services, such as the pages you visited, the products you viewed, and the search terms you used. We collect and aggregate such non-PII information to improve our website and our services and to make them more efficient.

Web Browser Cookies
This website uses web browser "cookies" to enhance the user's experience. A user's web browser saves cookie information on their system for a variety of uses. These may include maintaining login status, remembering various choices and settings, browser/system capabilities, general navigation or usage, and other uses. This website requires cookies to provide transactional-based activities such as adding items to a cart or checking-out. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. Blocking cookies will make many parts of the website less usable or not function properly.

USE AND DISCLOSURE

Sneakerbaas may collect and use PII for the following purposes:

To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience
We may use PII in the aggregate to understand how our users as a group use the services and resources provided on our website.

To improve our site
We may use feedback you provide to improve our products and services.

To process payments
We may use the PII users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, contest, survey, or other website feature
We may use PII to send users information they have agreed to receive about topics we think will be of interest to them.

To send periodic emails
We may use the email address provided by a user to send the user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If, at any time, a user would like to unsubscribe from receiving future emails, we will include unsubscribe instructions in each email.

Sneakerbaas will never sell or rent users’ PII.  However, Sneakerbaas may disclose PII to a third party in the following limited ways:

To Provide Services You Have Requested
If we obtain your consent, such as when you choose to opt-in to the sharing of data, we may share your PII in order to provide the Services to you.  Similarly, we may need to disclose some of your PII in order to fulfill a request from you.

To Fulfill Contracts with Partners and Service Providers
We may enter into contracts with other companies and people to perform tasks on our behalf, and so we may need to share your PII with them to provide products or services to you. These vendors do not have any right to use the PII we share with them beyond what is necessary to assist us, and their agreements with us bind them to confidentiality obligations in regard to your PII.

To Market Our Services
We may engage with a service provider for marketing and promotional purposes, and effective marketing may require us to provide some PII to the marketing service provider.